MedLink TotalOffice integrates scheduling, patient registration, billing, document management, messaging, encounter notes, e-Prescribing and e-Labs into one practice management solution. MedLink TotalOffice contains all patients’ demographic information, including notes, appointments, lab results, history of visits, as well as all insurance and financial information. TotalOffice centralizes your patient medical records and streamlines the diagnostic and treatment processes while allowing you to manage patient’s insurance and co-payment information and establish a simple workflow for generating and submitting accurate bills, dramatically reducing insurance company rejections.

Scheduling

• Easy to use
• Color Coding Appointments easy to track status of patients from check in to check out
• Adjustable time slots mirror the way you work today.
• Remote Access……able to review schedule day and night
• Integrated with patient records….less chart pulls
• Integrates multiple physicians at multiple locations…..see schedule for all locations…..coordinate schedules for all locations
• Ability to set physicians schedule……..eliminates scheduling conflicts
• Efficiency = More Patient Visits = $$$$

Patient Registration & Demographics

• All demographic information captured on single screen
• Easily scan all pertinent documents including insurance card, right from registration screen
• Collect all insurance information, including co-pays
• Take picture of patient
• Create contact list

Patient Chart

• Easy entry of all vitals and patient histories
• Record of all Visits and Frequent complaints
• Allergies and Alerts
• Immunization records…….includes common schedules
• History of Laboratory results
• Create Care Plans for chronic illnesses

Encounter Notes & Templates

• Easily create your own templates to mirror the way you currently work and eliminate repetitive tasks
• Simple point and click entry
• Hundreds of existing templates to choose from
• Incorporate all patient information into final note

Billing

• One interface for managing claims from start to finish
• EOB’s can be entered quickly and easily
• Accounts receivables can be managed for optimal recovery
• Coding can be done at point of care, or post visit
• Updated CPT database
• Commonly used code list improves speed and efficiency
• Completely integrated with EHR…….no duplicate entry
• Complete tracking tools and reporting
• Partnership with billing clearinghouses allows for electronic submission

Document Management

• Capture, manage & share documents with the touch of a button
• Patient records are filed directly into their EHR for easy retrieval
• Provides the easiest, most inexpensive way to bridge the gap and move to a fully integrated, completely paperless electronic health record.

e-Prescribing

• Create prescriptions quickly and easily
• Improves patient safety
• Reduce adverse drug interactions
• Ensure correct dosages
• Improve formulary compliance

e-Labs

• Organize hospital and laboratory reports electronically in a single location
• Receive on-screen notification of unviewed reports, including alerts for abnormal reports that are out of range
• Save lab reports as part of Patient Record, for easy viewing and retrieval
• Streamline reports delivery to a single manageable process
• Access reports securely from any internet connection
• Securely forward patient’s lab reports to affiliated physicians

Reporting

• Billing Reports (A/R, aging, by payor, etc…)
• Patient Statements
• Patient Lists

Secure Messaging

• Secure messaging system for internal and external email
• HIPPA Compliant communication
• Notifies you of prescription renewal requests and pending lab results

Remote Access

• MedLink EHR is fully accessible form any site with internet access, using the HIPPA compliant MedLink Virtual Private Network

Disaster Recovery

• All records are backed up in our secure data facility (see more information below)

Training and Ongoing Support

MedLink believes in the “evolutionary” approach to implementing EHR, whereby we create a roadmap for practices to help them achieve their goals with regard to Electronic Health Records, e-Prescribing, Document Management, HIPAA Compliance, etc……..while minimizing or even eliminating any disturbance to the normal workflow within the office. We offer simple, easy to use tools which can dramatically improve efficiency within many practices, while ultimately allowing physicians to generate more revenue and cut costs By supplying continuing education and on site training, as well as real time support, we are able to assist practices in adopting these very valuable tools, at a pace that is comfortable for both physician & staff.

Dollars & Sense

• Minimize the cost of maintaining records and storing patient charts and files
• Reduce the number of staff members required to support traditional paper medical record activities
• Decrease spending on supplies, courier services and physical space
• Improve reimbursement via access to a complete medical record, more detailed documentation
• Increase cash recovery via faster access to medical records and more comprehensive accounts receivable tools
• Accelerate the claims and accounts receivable processes
• Reduce the costs of HIPAA compliance
• Minimizes resources required for order entry and report handling
• Eliminates work that has to be redone due to inaccurate insurance, test codes, etc., on orders
• Collects information required for secondary and tertiary insurance coverage, and provides easy tools for crossover and rebill